IT Support Engineer - Singapore - Volt

Volt

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Location:

Singapore
Job Type:
Permanent
Salary:

S$3000

S$4000 per month
Reference:
BBBH10567_ Contact:

Jeanette Yeo

IT Support Engineer | L
L2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App|

IT Support Engineer - 2 years Contract
Singapore

Currently looking for a IT Support Engineer to provide End User Support / Desktop Management / User Account and License Management functions.

This role is
currently
only open to Mandarin speaking Singaporean to handle Chinese speaking client.

Fresh graduates are welcome to apply

Day-to-Day Responsibilities:

Providing L
L2 support to end users for Windows client laptops/desktops, MacBook mobile devices and printers / faxes
Support scope: Install, configure, troubleshoot issues, escalate issues to L3 support team, issue resolution, root cause investigation
Building PCs / laptop with Win 10/11, Microsoft 365 / Office Client and other essential software.
Coordinating with users to upgrade / swap upgraded PCs / Laptop.
Perform preventative maintenance tasks, fix issues relayed to end user device patching, software delivery and security tools
Supports the conduct of audit on systems and performance review and makes recommendations for changes, as necessary.
Knowledge Windows 10/11 OS and Windows Desktop Applications.

This is a 2 years contract position to start and is convertible to permanent.