Centre Manager - Singapore - BIZLINK CENTRE SINGAPORE LTD
Description
Bizlink Centre Ltd Singapore is looking for a Centre Manager to run the Day Activity Centre (DAC) for people with disabilities.
The individual must possess expertise in operations management, people management and general administration.The job description includes:
- Responsible for the centre's daily operations, provides leadership in strategic and operational planning, coordinating, and ensuring smooth execution of various programs and activities.
- Formulate, implement, review policies, and establish standard operating procedures as required by the service model for DAC.
- Ensure compliance with statutory regulations and licensing requirements.
- Perform duties in accordance with applicable standards, policies, and regulatory guidelines to promote safe working environment.
- Drive improvements on systems, processes, operations, and risk management initiatives.
- Lead development of centre programmes and initiatives.
- Establish processes to improve curriculum and programmes.
- Responsible for care and wellbeing of all the centre's clients
- Oversee client enrolment for the centre
- Manage a team of operational staff (Training officers, Allied Health Professionals and Programme Staffs)
- Oversee staff development, training, and mentorship programmes.
- Prepare annual work plans and budget plans.
- Report yearly statistics to the relevant agencies.
- Lead the centre in achieving its Key Performance Indicators (KPIs).
- Be the liaison with key partners such as clients, families, volunteers, and other service providers.
Competencies
- Effective communicator
- Strong leadership skills
- Strong management skills
- Strong analytical and problemsolving abilities
- Team collaborator
Qualifications and Skills:
- Preferrable with 3 years of experience in a leadership role within the social service sector or related field.
- Proven track record of success in operations management, programme development, and staff leadership.
- Strong understanding of regulatory requirements and best practices in disability services.
- Excellent communication, interpersonal, and negotiation skills.
- Recognised Diploma or Degree Qualifications
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