- Customer interface for production requirements and progress reporting.
- Assist the team in resolving production workflow stoppages pending customer response.
- Handle all administrative functions (Creation, Maintenance, Processing) relating to customers' repair orders.
- Update Contract Summary Database (Ad hoc & Specific Aircraft)
- Process the release of credit hold with consultation with KAM.
- Regularly update customers on orders status and expected delivery dates.
- Co-ordinate all customers' enquiries and provide timely responses.
- Manage customers' expectation and satisfaction.
- Prepare repair/overhaul quotations; liaise with customers on quotation acceptance and invoicing.
- Perform back up to other Commercial Customer Service Executives
- Facilitate and coordinate site visits/table inspections for workshop
- Perform any other duties as assigned.
- Minimum Diploma in Business Administration, Marketing, Engineering or any relevant course.
- At least 1 year of working experience in the aviation industry.
- IT Proficient (Microsoft Word, Excel & Access)
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Commercial Customer Service Executive - Loyang - Safran Landing Systems
Description
Job Responsibilities:
Job Requirements
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Service Ambassador Executive
Only for registered members Singapore
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Customer Service Executive
Only for registered members Singapore
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Customer Service Executive
Only for registered members Tampines
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Executive, Client Services
Only for registered members Changi
-
Customer Service Executive
Only for registered members Tampines
-
Customer Service Executive
Only for registered members Pasir Ris
-
Commercial Customer Service Executive
Only for registered members Loyang, East Region
-
Customer Service Executive
Only for registered members Changi
-
Medical Services Executive
Full time Only for registered members Singapore
-
Customer Service Executive
Only for registered members Tampines
-
Commercial Customer Service Executive
Only for registered members Loyang
-
Executive, Exhibitor Services
Only for registered members Changi
-
Customer Service Executive
Only for registered members Changi
-
Customer Service Executive
Only for registered members Singapore
-
Customer Service Executive
Only for registered members Changi
-
Customer Service Executive
Only for registered members Changi
-
Student Services Executive
Full time Only for registered members Singapore
-
Customer Service Executive
Only for registered members Changi
-
Commercial Customer Service Executive
Only for registered members Singapore
-
Guest Service Executive
Only for registered members Serangoon, North East Community Development Council
