- Act as the key contact for clients, providing technical advice and information on new products
- Build and maintain positive customer relationships at all levels
- Interact extensively with customers, partners, and internal stakeholders via phone and email
- Handle inquiries, prepare and follow up on quotations
- Address client concerns regarding technical capabilities and commercial viability
- Follow up on sales opportunities promptly and maintain an accurate opportunity pipeline
- Understand customer requirements and convey them to relevant stakeholders
- Provide reliable solutions for commercial and technical issues to ensure customer satisfaction
- Participate in sharing market intelligence with regional sales colleagues
- Submit orders and collaborate with customer service executives
- Coordinate with sales team and demand planner for order forecasts and special pricing
- Maintain professional and technical knowledge through training and workshops
- Contribute to sales effectiveness by identifying and addressing issues, providing necessary information and recommendations
- Perform additional duties as assigned
- Acquire knowledge in Engineered and Foam systems
- Maintain a positive working attitude
- Identify and develop accounts with growth potential
- Gain proficiency in SAP for analyzing cost-benefit ratios
- Collaborate with factory for order fulfillment and meeting targets
- Participate in weekly night meetings with the factory
- Minimum Diploma in Mechanical or relevant engineering studies
- Project management skills
- Team leadership abilities
- Strong 'Can Do attitude'
- Knowledge of import/export regulations, SAP system, Salesforce, MS Office
- Committed to customer satisfaction and effective communication at all levels
Inside Sales Representative - Singapur, Singapore - Johnson Controls
Description
Job Title: Inside Sale Engineer
Company: Not specified
Job Description:
Add-On Responsibilities:
Requirements: