Senior Executive, Volunteer Management - Singapore

Job summary

The Volunteer Management Executive / Senior Executive plays a vital role in strengthening MTFA's volunteer ecosystem and cultivating the next generation of youth leaders.

Responsibilities

• Manage the full volunteer life cycle to support meaningful engagement for both regular and corporate volunteers:
• Volunteer Planning and Needs Assessment : Conduct needs analysis in collaboration with internal departments to determine volunteer requirements.
• Recruitment & Onboarding:
• Source, screen, and onboard individual and group volunteers through targeted outreach and partnerships (e.g., IHLs, corporates, community groups).
• Deployment & Supervision:
• Match volunteers to appropriate programmes and roles. Coordinate logistics and ensure volunteers are adequately supported during activities.
• Training & Development:
• Source and coordinate relevant training opportunities for volunteers, with a focus on child safeguarding, cultural sensitivity, and programme-specific competencies.
• Engagement & Retention:
• Cultivate volunteer motivation through appreciation initiatives, feedback loops, and engagement events.
• Monitoring & Evaluation:
• Track volunteer hours, attendance, satisfaction, and impact. Maintain accurate volunteer records and contribute to internal and external reporting.

Desired requirements

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Ability to adapt to changing priorities and deadlines.

Job description