Systems Administrator - Singapore - SCREEN SPE SINGAPORE PTE. LTD.
1 week ago
Description
SCREEN SPE Singapore Pte Ltd is a subsidiary of SCREEN Holdings Co., Ltd, and provides state-of-the-art solutions for the semiconductor industry.
Our equipment is utilized at advanced manufacturing sites around the world.SCREEN is a top-10 global supplier of Semiconductor equipment known for providing highly reliable equipment, meeting and exceeding the stringent demands of our industry.
SCREEN SPE Singapore is looking for a Systems Administrator to provide L1/L2 helpdesk support and assistance to resolve IT-related issues.
Job Description:
- Maintains user accounts, user environments, on Microsoft Active Directory / Azure AD when required
- Maintenance of file permissions on Microsoft Windows Server when required
- Follows procedures to resolve problem situations; performs firstlevel diagnostics and problem determination. When problems cannot be resolved by following routine procedures; refers problems to supervisor or vendor when appropriate
- Contribute, maintain and update existing knowledge base and established procedures
- Investigate all hardware and/or software malfunctions; notify and coordinate maintenance service with vendors; assists in problem solving by observing and noting problems, keeping and researching logs, and identifying patterns of problems; ensures that all equipment is in proper working condition
- Regularly review server logs to detect server, network and security issues
- Monitors and updates inventory required for operational requirements, relaying updates and/or purchase requests to the superior.
- Installs and maintains company owned computers, network, servers, network cabling, and other related equipment; adds or upgrades and configures disk drives, printers, and related equipment
- Ensures timely user notification of maintenance and impact on system and services availability
- Assist to administer company IT security policies and procedures
- Other duties as assigned by the management.
Educational Requirements / Competencies:
- Minimum Nitec, Higher Nitec or Diploma in IT related field of study
- Minimum 23 years of experience in technical support, desktop support, or a similar role preferred
- Able to troubleshoot and resolve issues in Windows operating system environment
- Microsoft Windows Server administration, Active Directory and Group Policy Management
- Cisco UC and Intune MDM administration advantageous
- Apple device management experience desirable
- System integrator experience advantageous
- Good written and verbal communication skill for customer handling and system documentation
- Proactive team player, with the ability to work independently, and with mínimal supervision
- Good time management and able to meet tight deadline / schedule
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