Jobs

    Waiter/Waitress - Singapore - SWATOW RESTAURANT PTE. LTD.

    SWATOW RESTAURANT PTE. LTD.
    SWATOW RESTAURANT PTE. LTD. Singapore

    1 week ago

    Default job background
    Description
    Roles & Responsibilities

    JOB DEFINITION

    To be responsible in welcoming the customers in a courteous, professional, efficient and service orientated manner, ushering them to a prepared table and providing full assistance to customers in relation to both service and general enquiries

    DUTIES & RESPONSIBILITIES

    • Provide the excellance service and warm greetings to customers upon their arrival.
    • Usher customers to allocated tables in accordance to the restaurant seating procedure or customer's preference.
    • To work closely with the Supervisor and Captain to ensure that the restaurant's stock supplies are properly topped up for the following day's breakfast.
    • Handle phone enquiries in a courteous and prompt manner.
    • Be courteous and professional in service delivery at all times and portray good communication skills.
    • Ensure and maintain the cleanliness & upkeep the restaurant outlook at all times.
    • Familiarize with the restaurant's activities, menu and service procedures in order to be able to obtain answer to guest queries confidently.
    • Build rapport with customers and be able to address them personally and extending them the optimum service possible.
    • Understand and strictly adhere to the rules and regulations and policy on basic food hygiene.
    • Be punctual and well groomed for duty at all times and name badge to be worn at all times.
    • Maintain a good rapport and working relationship with staff in the restaurant and all other section.
    • Able to anticipate customer's needs and deliver service promptly
    • To refer all guest complaints to superior immediately so that action can be taken to recover the situation without delay.

    Requirement

    Prefer have experience in Chinese restaurant

    Certified in Basic Food Hygiene

    Able to work a split shift, weekend, and public holiday

    Part Timer are welcome to apply

    Tell employers what skills you have

    Customer Service Skills
    Outlook
    Customer Retention
    Listening Skills
    Restaurants
    Cooking
    Sanitation
    Approachable
    Attentive
    Restaurant Management
    Time Management
    Customer Service
    Service Excellence
    Food Service
    Hospitality
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