help deliver exceptional service - Singapore - beBeeCustomerExperience

    beBeeCustomerExperience
    beBeeCustomerExperience Singapore

    3 days ago

    Job title: Executive, Customer Care

    Description

    Customer Experience Specialist

    As a Customer Experience Specialist, you will play a key role in delivering exceptional service to our customers. You will be responsible for ensuring that every customer interaction is positive and memorable.



    Job Description:


    • Deliver empathetic, timely and professional responses to customer enquiries, feedback and complaints across multiple channels (email, phone, digital platforms and on-site).



    • Diploma or equivalent qualification in a relevant field;
    • < liUp to 2 years of experience in customer service or frontline roles; fresh graduates are welcome (training provided)< / li >< /ul>  

       
        < li >Support manpower rostering to ensure adequate coverage at service counters ,aligned with operational needs,event schedulesand anticipatedcustomer demand .< br /><br/>< / ol>


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