- Plan, manage and administer courses (including preparatory courses) involving schedules, course registration, fees payment, venues, case studies, evaluations, certificates and related logistics.
- Manage and handle faculty appointment, approvals, agreements, payments and faculty's requests.
- Responsible for the exam process involving preparation of exam package, printing of exam scripts, marks entry, moderation, mark lists and related activities.
- Build good relationship with students and attend to their requests on programme related matters.
- Provide administrative and logistics support to weekday and weekend face-to-face classes. To setup, manage and support hybrid and online classes.
- Support overall management of programme on invoice payment, track budget and expenditures, collate statistics for school accreditation (eg. EQUIS & AACSB) and information required by other departments.
- At least three years' experience in education industry is preferred
- Willingness to work some weekends
- Knowledge of Microsoft office – Word, Excel, Powerpoint
- Meticulous with an eye for details.
- Possess initiative, able to work independently with minimal supervision and as a team player.
- Excellent customer service skills and enjoy working with people.
- Ability to multi-task, prioritise and handle operations in a timely manner.
- Have strong planning, administrative and organisational skills.
- Good communication and writing skills with ability to communicate and interact well with diverse stakeholders.
Senior Executive, Graduate Studies - Singapore - NANYANG TECHNOLOGICAL UNIVERSITY
Description
Roles & ResponsibilitiesNanyang Business School competes with top business schools worldwide to attract senior professionals from diverse backgrounds to join its graduate programmes. The key purpose of the role is to oversee and manage the operational aspects of the Professional MBA (PMBA) programme by ensuring the effective implementation of academic, administrative, and operational processes in accordance with the University's policies and guidelines.
The PMBA programme is a key revenue contributor for the NBS and generates healthy revenues for NTU. To provide planning and administrative support for Postgraduate programmes to enable operations and services are delivered to meet the needs of various stakeholders (eg. instructors, students, etc...).
Responsibilities
1. Course management
2. Faculty management
3. Exam management
4. Student management
5. Class administration
6. Office Administration
Other duties and activities to support programme operations and overseas study segment.
Requirements
Customer Service Skills
Ability to Multitask
Microsoft Office
Administration
Stakeholder Engagement
Office Administration
Administrative Support
Team Player
Liaising with Stakeholders
Writing Skills
Able To Work Independently