Manager (Ops-tech - Goods & Services Tax Division) - Singapore - IRA Inland Revenue Authority of Singapore
Description
[What the role is]
We are seeking talented individuals with a passion for re-imagining business processes and leveraging digital capabilities to support IRAS's evolving needs.
Whether you are an experienced professional or a fresh graduate eager to learn, this is your opportunity to leverage your skills and contribute to building a socially responsible taxpaying community.
[What you will be working on]As part of our team, you'll be involved in the following key areas:
- Collaborate with business units across IRAS to re-imagine and improve service delivery, operational and compliance processes
- Elicit, scope, and manage business requirements through iterative information gathering, working closely with stakeholders to translate user needs into impactful user stories
- Work handinhand with agile development teams, contributing to user story grooming, sprint planning, and other agile activities to ensure the successful delivery of digital solutions
- Evaluate and harness the potential of cuttingedge technologies to enhance operational efficiency and compliance work
- Implement comprehensive test cases to simulate user requirements and ensure seamless functionality. Perform functional testing, data migration verification, and support user acceptance testing activities
- Bachelor's degree in any discipline
- Prior experience working on Agile IT projects is advantageous
- Knowledge and experience in software testing are advantageous
- Strong communication and networking skills to engage with stakeholders effectively
- Comfortable working in an agile manner, with knowledge of UX Design as an advantage
- Resourcefulness and ability to work independently
- Excellent stakeholder management skills to secure buyin from relevant parties
- Ability to work in crossfunctional, crossagency, and external stakeholder teams to codevelop innovative solutions
- Strong analytical skills, coupled with a curious mindset to question and probe
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