Duty Manager - Singapore - TYRWHITT HOSPITALITY PTE. LTD.
2 weeks ago
Description
Plan work schedules and make sure events and meetings run smoothly.- Research and recommend room rates for implementation.
- Assist in dealing with customer complaints and comments.
- Assist in dealing with problems as they arise and daytoday trouble shooting.
- Supervise maintenance, supplies and furnishings.
- Coordinate security services ensuring that security is effective.
- Ensure compliance with licensing laws, health and safety and other statutory regulations.
- Assist in planning and organizing accommodation.
- Overall commercial responsibility for planning, organizing, directing and cocoordinating the work and resources involved in running services like frontofhouse (reception, concierge, and reservation).
- Confer and cooperate with management personnel in formulating administrative and operational policies and procedures.
- Direct and coordinate activities of operations department to obtain optimum use of equipment, facilities, and personnel.
- Conduct performance appraisal/review for all members of the department.
- Enforce compliance of operations personnel with administrative policies, procedures, safety rules, and governmental regulations.
- Assist in the recruiting and monitoring of staff.
- Responsible for the daytoday management of the operations of the Hotel.
- Take stock control and maintain minimum levels.
- Keep abreast of price changes and recommend adjustment of costing as necessary.
- Any other duties assigned.
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