7506 - Service Manager - Singapore - THE SUPREME HR ADVISORY PTE. LTD.

    THE SUPREME HR ADVISORY PTE. LTD.
    THE SUPREME HR ADVISORY PTE. LTD. Singapore

    2 weeks ago

    The Supreme HR Advisory Pte Ltd background
    Description
    Roles & Responsibilities

    $6000-$7000 + AWS + VB
    5 Days (Mon-Fri) ; (2 days WFH after 6 months Probation)
    830am-530pm
    Jln Pemimpin (Marymount)

    Requirements

    • Bachelor's degree or relevant experience in Engineering, After Sales Service or Business Development
    • At least 5 years' experience in global supply chain management or management of Service business
    • A proven track record in mechanical engineering, especially in plywood or other wood processing industries would be an advantage.
    • Proficient in the use of Microsoft Office, AutoCAD, or similar designing application experience
    • Willingness to travel globally.

      Responsibilities
    • Accountable for and lead the local Technology Service team and After Sales service operations.
    • Coordinate the local service team tasks and resource allocation (projects and service)
    • Collaborate closely with market area sales team and other units in line with the global Service Strategy initiatives to implement appropriate longterm strategies.
    • Report of service activities to line manager and present during global service team meetings
    • Capable of identifying and implementing business opportunities: Sales and Service-related opportunities for service agreements, spare parts agreements, digital service agreements, field service agreements, organize meetings with potential customers, etc.
    • Develop long-term relationships and understanding of the unique needs of customer's operations to successfully maximize the entire life cycle of company's equipment.
    • Operational developments and management of the supply chain for the Service business.
    • Actively identify and promote spare parts for customer's needs and support to prepare quotations.
    • Support Project Managers with project executions
    • Assist with customer enquiries efficiently and provide professional customer service.
    • Follow up on customer satisfaction related to all services, evaluate, and analyze feedback and report to HQ.
    • All other duties as assigned.

    Chin See Min Reg No. : R

    The Supreme HR Advisory Pte Ltd EA No. : 14C7279

    Tell employers what skills you have

    Mentoring
    Field Service
    IT Service Management
    Microsoft Office
    Microsoft Excel
    Service Management
    Supply Chain
    Strategy
    Supply Chain Management
    Customer Satisfaction
    AutoCAD
    Customer Service
    Business Development
    Mechanical Engineering
    Service Delivery