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- Provide effective operational support for various Finance systems. Activities include assisting users on system authorization, usage, administration, maintenance, providing IT administrative support to Finance users to enable them to access computer applications, and coordinating the annual user recertification and PC/Notebook refresh exercise.
- Work with IT Division/IT vendors to ensure reported incidents (e.g. bugs) are resolved within Service Level Agreement. This includes ensuring periodic and interface jobs are completed successfully within agreed timeline.
- Manage the end-to-end delivery of minor application enhancements, by working closely with business units and vendors to identify areas of improvement, reviewing suitability and sustainability of proposed solutions, and ensuring smooth implementation of enhancement.
- Facilitating execution of User Acceptance Testing (UAT) and tracking of UAT issues to ensure that all test scenarios are comprehensively and successfully tested
- Tracking delivery of relevant business process and IT documentation and reporting project progress / status to project sponsor
- In charge of bank account administration duties such as assisting in station's request to create/maintain vendor bank account details, ensuring station has complied with the procedure/process documented in Finance Manual and all supporting documents are provided in the request.
- Create and update bank accounts of Head Office vendors, staff and Treasury's business partners in SAP after receiving completed request forms with supporting documents.
- Other administrative duties include:
- Preparing yearly Long Service Awards ceremony for Finance Division, Airport Pass renewal administration, interested Party Transaction (IPT) coordination, course nomination coordination, Fire Warden for department, and assisting the setting up equipment for quarterly Finance Division communication sessions.
- Possess a diploma in any discipline, preferably in IT-related disciple, Business Administration or Finance.
- Working experience in similar IT support role and knowledge of SAP FICO and Sharepoint will be advantageous.
- Strong learning capabilities, self-driven, and able to work independently, collaboratively and under tight deadlines.
- Good inter-personal and communication skills.
- Organized, meticulous, task-oriented and good attention to details.
- Ability to manage time and prioritize work accordingly.
- Adaptable to changes and a problem solver.
- Proficient in Microsoft Office including Word, Excel and Powerpoint.
Business Technology Associate - Singapur, Singapore - Singapore Airlines
Description
Job Description
The successful candidate will join Business Technology (Finance) Department in SIA Finance Division. He/She is required to provide effective operational and IT administrative support for various Finance applications. This includes taking on the Finance IT Coordinator role, managing end-to-end delivery of minor application enhancements, and performing bank account administrative duties.
Key Responsibilities
Requirements