Instructional Aide - Singapore - Boston Consulting Group

Description

WHAT YOU'LL DO

Note that this is a one year contract; requiring 20 to 45 hours weekly average.
About RISE

RISE stand for Rapid & Immersive Skill Enhancement is designed to enhance employability by building high-demand business and digital skills. Created by BCG U, RISE leverages BCG's industry experts to deliver cutting edge content and experience to the program. RISE is actively looking for Training Assistants (TAs) who are passionate towards helping mid-career transition trainees in their learning journey to acquire and apply digital skills to secure meaningful career opportunities

Key roles and responsibilities:

• Reporting to the Program Manager, TAs support trainers by hosting online Zoom training sessions, manage breakout rooms and online learning resources such as polls, games and simulations using laptop and software provided by BCG U.
• Support trainees and trainers by disseminating session details before, during and after online lessons via online chat, email and other mediums.
• Support trainee on content: Understand where trainees are having difficulties and provide support offline on assignments/project work. Consolidate and escalate to trainer where content questions cannot be answered by TA.
• Lead coaching/tutorial sessions: Facilitate group work discussions and offer guidance to trainees on content and assignment completion.
• Coach/counsel: Connect 1-on-1 with trainees to coach and motivate trainees who are falling behind and help them stay on track.
• Monitor & track: Use the attendance and assessment reports to identify at risk trainees and connect with them to support their learning progress.
• Provide feedback to trainers: Regularly connect with trainers to update how trainees are doing and feedback on pace of sessions and appreciation of content.
• Grade trainee assessments with Trainers.
• Be the point of contact and support for trainee enquiries, communications, and feedback for the class
• Review existing processes with team to initiate, develop and implement improvements.

YOU'RE GOOD AT

• Key competency: Strong communication and interpersonal skills (including coaching learners), process-disciplined and maturity to represent BCG brand plus willingness to reskill themselves.
• Experience as trainer and dealing with trainees (especially in situations handling / coaching mid-career or senior professionals) is an advantage.
• Business background (e.g.: MBA, industry experience) preferred. Experience on topics being taught is a plus.
• Excellent written & verbal communication in English
• Proficient in Zoom, Excel & PowerPoint
• Responsible & meticulous, self-starter, able to own the assigned tasks end to end with attention to details
• Good team player and takes strong ownership in work
• Key competency: Strong communication and interpersonal skills (including coaching learners), process-disciplined and maturity to represent BCG brand plus willingness to reskill themselves.
• Experience as trainer and dealing with trainees (especially in situations handling / coaching mid-career or senior professionals) is an advantage.
• Business background (e.g.: MBA, industry experience) preferred.
• Experience on topics being taught is a plus.
• Excellent written & verbal communication in English
• Proficient in Zoom, Excel & PowerPoint Responsible & meticulous, self-starter, able to own the assigned tasks end to end with attention to details
• Good team player and takes strong ownership in work

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Key competency: Strong communication and interpersonal skills (including coaching learners), process-disciplined and maturity to represent BCG brand plus willingness to reskill themselves.
• Experience as trainer and dealing with trainees (especially in situations handling / coaching mid-career or senior professionals) is an advantage.
• Business background (e.g.: MBA, industry experience) preferred. Experience on topics being taught is a plus.
• Excellent written & verbal communication in English
• Proficient in Zoom, Excel & PowerPoint Responsible & meticulous, self-starter, able to own the assigned tasks end to end with attention to details
• Good team player and takes strong ownership in work

YOU'LL WORK WITH

Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.

ADDITIONAL INFORMATION

BCG U enables organizations to upskill their talent with the help of the latest technology, scientific learning approaches, and a world-class faculty. We customize learning strategies depending on need, building capabilities across all layers of an organization—from executive programs to training and development on the frontlines. In doing so, we help unlock the full potential of public and private sector organizations around the world.