Production Support- Intermediate - Singapore - Quess Corp Limited

Quess Corp Limited

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

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Description

Job Information:

Industry

Banking
***Salary

***Work Experience

2-4 Years
***City

Singapore
***State/Province

Singapore
***Country

Singapore
***Zip/Postal Code

486029
***- Perform work in shifts to provide 24/7 on-site or on-call support.

Incident and Problem management.
Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
Provide root cause analysis techniques to determine cause and resolve complex system issues.
Perform postresolution followups to ensure problems have been adequately resolved.
Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.
Good to have knowledge, experience on UNIX and SQL

Requirements: