Waiter/Waitress - Singapore - BURNT ENDS RESTAURANT PTE. LTD.

Description

JOB RESPONSIBILITIES:

• Customer service according to procedures and standards.
• Assisting and ensure a smooth daily service operations (opening and closing of outlet, taking orders,
• table setting, cleaning outlet etc.)
• To ensure that all pre-opening duties are completed on daily basis.
• Basic cashiering duties.
• To provide service according to procedures and standards established by the F&B department.
• To handle the beverages.
• To be familiar with all items on the menu. In this respect, you must have knowledge of all recipes,
• drink list, wine list and methods of preparation and preparation time.
• To recommend and promote all items on the menu or specials to guests.
• To take daily inventory including for bar and report any loss or damage.
• To handle guest complaints and feedbacks effectively and communicate to the immediate
• supervisor for follow up.
• To maintain a high standard of personal hygiene, appearance and deportment at all times.
• To clean up section area after service and maintain cleanliness of the area.
• Coordinate with the stewards, kitchen staff, bar staff to ensure smooth operation and guest
• satisfaction.
• Help other areas of the restaurant such as answering telephones and completing financial
• transactions.
• Maintains the table culture and restaurant ambience at all times.
• To perform other related duties as required by outlet manager.