Description
Tangspac SingaporePosted 7 minutes ago In-Office Contract S$2k - S$4k- To consistently meet the Customer Centre targets set (KPI's) without compromising quality of service delivery.
- To consistently meet the Customer Centre targets set (KPI's) without compromising quality of service delivery.
- To ensure accuracy and compliant for all customer's requests
- To successfully crossbuy the Bank's products and services
- To successfully migrate customers to Bank's digital platform by understanding customers' wants and needs.
- To adhere to professional standards of behavior and conduct in dealing with customers and fellow CSOs.
- Flexibility in work deployment when business needs arise.
- Support and protect the DBS brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms.
- Support Operations in managing and resolving requests related to customers' follow up and transactional request fulfillment. (Fulfillment Team) ensure message consistency across the different online platform.
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