- Conduct regular patrols along AV shuttle routes to identify and report potential risks such as road closures, construction, obstructions, illegally parked vehicles, unsafe pedestrian behavior, or adverse environmental conditions.
- Use digital tools to log issues and provide real‑time alerts to the control center.
- Act as the first responder to incidents involving AVs, passengers, or public concerns.
- Manage on‑site safety by directing pedestrians, controlling traffic, and reassuring passengers in line with internal procedures.
- Coordinate with remote operators and safety teams to determine next steps (e.g., vehicle reset, towing, passenger transfer).
- Document incident details accurately, including witness accounts and environmental conditions.
- Assist with AV testing, validation, and special service events such as VIP demonstrations or press activities.
- Support vehicle recovery procedures when AVs stall or stop mid‑route.
- Provide occasional public interaction support alongside ambassadors or customer service teams.
- Inspect shuttle stops for cleanliness, clear signage, and accessibility.
- Flag maintenance needs for roadside equipment such as QR code stands or wayfinding signage.
- Deploy and retrieve temporary roadside technology (cones, markers) as required.
- Bachelor's degree or Diploma in Transport, Logistics, Security Management, Operations, or a related field.
- With relevant experience in transport operations, security, field services, or logistics support.
- Valid Class 3/3A Singapore driving license, essential for mobility and on‑ground duties.
- Proficiency with mobile reporting tools and real-time coordination communication platforms.
- The candidate should have business‑level proficiency in Chinese, as this role involves liaising with Chinese‑speaking counterparts.
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Operations Coordinator - Singapore - Morgan Mckinley Pte Ltd
Description
We're hiring an Operations Coordinator on behalf of our client, a leading technology and digital services company. In this role, you'll patrol shuttle routes to detect hazards, serve as the first responder to incidents, support AV testing and recovery procedures, and monitor infrastructure such as shuttle stops and roadside equipment.
Key Responsibilities:
1. Route Patrolling & Hazard Detection
2. Incident Response & Safety Management
3. Operational Support in the Field
4. Infrastructure & Equipment Monitoring
Requirements:
Interested candidates may apply through the application system or send it to [HIDDEN TEXT]. Shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.
Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345
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