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Customer Service - Singapore - RECRUIT EXPRESS SERVICES PTE. LTD.
Description
Roles & ResponsibilitiesJob Description:
• Handle customer service calls
• Answer enquiries and provide information, handle complaints and resolve problems
• Escalate required cases to the relevant and correct parties
• Follow-up on outstanding cases and perform call-backs to customers if necessary
• Update call logs and reports to ensure daily, weekly and monthly service standards are being consistently met
Requirements:
• Min. N/O Levels or Diploma in any field
• Relavant experience an advantage
Interested candidates, please email your CV to
We regret that only shortlisted candidates will be notified.
Evelyn Xie Huijing | R1104549
Recruit Express Services Pte Ltd | 13C6614
Tell employers what skills you haveCustomer Service Oriented
Problem Solving
Administration
Good Communication Skills
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Case Management
Call Center