Resident Relations Officer - Singapore - BISHAN - TOA PAYOH TOWN COUNCIL

Description

Roles & Responsibilities

Responsibilities:

• Assist residents upon arrival at the Town Council and build relationships by communicating in a tactful and professional manner
• Assist residents in the booking of facilities
• Handle calls and emails promptly by providing accurate and timely information pertaining to residents' queries/ feedback
• Assist in cases creation in the system
• Liaise with other departments pertaining to the feedbacks received
• Any other duties as assigned

Requirements:

• Minimum Higher Nitec in Customer Service or related courses
• Have a positive working attitude, proactive and meticulous
• Team player with excellent interpersonal skills
• Enjoy interaction with people from all walks of life

Benefits:

• 5-day Work Week
• Medical benefits
• Bonus / AWS
• Insurance coverage
• Pro-family benefits
• Flexible Benefits
• Training opportunity & Career advancement

Tell employers what skills you have

Asset Management
Treatment
Composition
Investment Banking
Private Banking
Entrepreneurship
Thought Leadership
Public Relations
Pressure
Communication Skills
Facility Maintenance
Regulatory Requirements
Customer Service
Professional Services
Hospitality