Clinic Receptionist - Singapore - C&S COMBINE PTE. LTD.

C&S COMBINE PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Greeting Patients:
Warmly welcoming patients and visitors upon arrival, ensuring they feel comfortable and well-informed throughout their visit.

Appointment Scheduling: Managing and maintaining the clinic's appointment calendar, scheduling appointments for patients, and handling any rescheduling or cancellation requests.
Patient Registration: Accurately obtaining and recording patients' demographic and insurance information, verifying insurance eligibility, and updating the patient database as needed.
Answering Phone Calls: Responding to phone inquiries from patients, healthcare providers, or insurance companies, providing appropriate information, and transferring calls when necessary.
Billing and

Payment Processing:
Collecting co-payments, deductibles, or other fees from patients, processing payments, and providing receipts. Additionally, assisting with billing tasks, such as preparing and submitting claims to insurance companies.

Medical Records Management: Ensuring the proper maintenance and confidentiality of patients' medical records, updating the information as required, and facilitating the transfer of records between healthcare providers when needed.
Patient Check-Out: Assisting patients with the checkout process, scheduling followup appointments, and providing any necessary instructions or information related to their visit.
Administrative Support: Performing general administrative tasks, such as filing, photocopying, and data entry, to ensure the smooth operation of the clinic.