Quality Assurance Executive/Manager - Singapore - SHRI ACADEMY PTE. LTD.

Description

About Us

The Singapore Human Resources Institute Pte Ltd is an HR Training institution that caters to the knowledge and skill development needs of both local and international adult learners. With a comprehensive training and education curriculum, SHRI Academy offers lifelong learning opportunities and a diverse range of academic programs, from basic certificates to master degree levels under its SHRI School of Human Capital Management. SHRI ACdemy is a 4-year EduTrust-certified institute (12/10/2021 to 11/10/2025)

Primary Responsibilities:

• Develop and Enforce policies and procedures and initiates corrective actions.
• Contributes information and analysis to strategic plans and reviews; prepares and completes action plans; implements programs to improve overall productivity, quality, and customer-service standards
• Design and Completes internal audits; determines system improvements; implements change.
• Prepares quality documentation and reports by collating, analysing and summarising information and trends including processes and recommending necessary changes to the Director (L&D)
• Main Liaison Person with the relevant authorities (such as CPE & SSG).
• In the capacity as MR under SSG, to submit Course Proposal for the application of funding and course accreditation until approval stage.
• Responsible for the proper archiving and documentation of all ERF and EduTrust-related documents.
• Preparing for audits and assessments conducted by regulatory bodies, including ERF audits and EduTrust certification.

Secondary Responsibilities:

• Prepare timely reports for management information, including sales budget for the Academy Team.
• Participate in relevant corporate activities and initiates spearheaded by the Management.