Operations Manager - Singapore - HAULIO PTE. LTD.

    HAULIO PTE. LTD.
    HAULIO PTE. LTD. Singapore

    4 weeks ago

    Default job background
    $80,000 - $120,000 per year Upper Management / Consulting
    Description
    Roles & Responsibilities

    Responsibilities:

    • Daily planning, routing and scheduling of trucks to optimize resources
    • Coordination of customers' requirements from the portal.
    • Secure best fit hauliers for trucking jobs
    • Achieve high service standards for all customers
    • Manage customers' and Hauliers' expectations and requirements
    • Basic reporting on the job progress
    • Dispute resolution between hauliers and customers
    • Review pricing upon job completion for finance billing
    • Any other ad-hoc duties will be assigned by supervisor

    Requirements:

    • Minimum Diploma in Logistics or Maritime Studies or in a relevant discipline
    • Fresh graduates in a relevant discipline are welcome to apply
    • Minimum 2 years' experience in customer service and operations in the freight forwarding & logistics industry are preferred
    • Excellent verbal and written communication skills
    • Strong negotiation skills, with ability follow-through on client contracts
    • Able to multitask, prioritize, and manage time efficiently
    • Self-motivated, goal-oriented and a team player
    • Able to work 5.5 day work week
    Tell employers what skills you have

    Negotiation
    Resolve guest complaints
    Able To Multitask
    Tracking
    Microsoft Office
    Microsoft Excel
    Interpersonal Skills
    Inventory
    Logistics
    Routing
    Dispute Resolution
    Freight
    Trucking
    Communication Skills
    Supply Chain Management
    Team Player
    Scheduling
    Pricing
    Shipping
    Customer Service Experience