Quality Assurance Manager - Singapore

Only for registered members Singapore

12 hours ago

$60,000 - $96,000 (SGD) per year *

* This salary range is an estimation made by beBee

Responsibilities · Purpose of the role · To provide end-to-end operational, quality assurance, and administrative support to Media Research Centre projects, ensuring accurate delivery, timely reporting, effective vendor coordination, and smooth internal and external stakeholder e ...

Job description

Responsibilities

Purpose of the role

To provide end-to-end operational, quality assurance, and administrative support to Media Research Centre projects, ensuring accurate delivery, timely reporting, effective vendor coordination, and smooth internal and external stakeholder engagement.

Scope of the role

Manages administration, billing, procurement, and vendor coordination across research projects
Oversees quality assurance processes for research deliverables, data checks, and reporting outputs
Supports project delivery timelines, internal workflows, and documentation standards
Acts as a key liaison between internal teams, vendors, and external stakeholders where required

Key Responsibilities

Ensure all research projects are supported with accurate documentation, billing, procurement, and approvals, enabling timely completion
Conduct quality checks on data, reports, and operational outputs before delivery
Coordinate with external vendors, freelancers, and internal stakeholders to ensure expectations are aligned and deliverables met
Maintain clear tracking of project documentation, purchase orders, and payments
Support process improvements, reporting accuracy, and operational consistency across projects
Provide training or guidance to team members on operational processes, reporting tools, or documentation where required

Foundational Competencies

Strong ability to manage workflows and support teams
Comfortable working across multiple stakeholders and priorities
Able to work independently while supporting broader team objectives

Functional Competencies

Strong administrative and operational coordination skills
Experience with reporting systems, databases, or research tools
High attention to detail in data accuracy, documentation, and delivery
Proficient in Excel and reporting templates

Qualifications

3 or more years of relevant experience in operations, administration, billing, procurement, research support, or quality assurance
Experience in research, analytics, or data-driven environments preferred
Prior exposure reporting tools, or vendor management is an advantage
Knowledge of SAP or similar enterprise systems is an advantage
Diploma and above

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