- Perform meet-and-greet duties, assist with check-in procedures, and escort visitors to event premises.
- Deliver exceptional service to visitors, ensuring prompt, friendly, and courteous support throughout their visit.
- Build strong relationships with internal (commercial, educational) and external (education institute) stakeholders, fostering a collaborative and customer-centric environment.
- Oversee the center's reservation system, offering personalized service recommendations for security, parking, cleaning, catering, technology, etc.
- Coordinate with facilities teams to ensure seamless setup, housekeeping, food & beverage services, and landlord services (security, air-conditioning).
- Manage facility reservation calendar and arrange after-hour services like security and air conditioning.
- Ensure timely execution of external services (cleaning, maintenance, grounds, security).
- Verify security personnel presence aligns with global Medtronic standards.
- Facilitate facility intake process for event organizers.
- Uphold and adhere to Environmental, Health, and Safety (EHS) standards.
- Maintain center equipment inventory list.
- Coordinate with vendors for equipment servicing at the Center.
- Collaborate effectively with internal and external stakeholders to ensure preparations for room setup, housekeeping, catering, etc., are in order before the event date.
- Attend operational meetings to gain a comprehensive understanding of event requirements.
- Provide proactive support and coordinate events, including those occurring during evenings and weekends.
- Track service requirements for accurate monthly billing (e.g., AC extension). Reporting
- Maintain guests count details for month end reporting.
- Maintain report for allocation of costs to the respective cost center.
- Responsible for the timely payment of invoices to the respective vendors/caterers.
- Provide analysis of center/facilities utilization.
- Bachelor's degree required
- 0 years of experience required
- Experience and knowledge in handling technical devices such as a projector, projector screen, and TV.
Facilities Administrative Assistant - Singapur, Singapore - Medtronic
Description
Careers That Change Lives
We are a learning culture. An inventive and collaborative group. We are dedicated to making sure that every patient gets the best product — when they need it. We have strong ties to our local communities. Our vibrant employee communities respect and value individual experience and perspective as we aim to improve lives and the access to healthcare.
A Day in the Life
Play a key role in ensuring the smooth daily operations of the Medtronic Customer Experience Center (MCXC), facilitating successful event execution, and promoting a positive experience for all stakeholders. Collaborate effectively with internal and external teams to provide exceptional customer service, manage facility reservations efficiently, and orchestrate seamless event logistics.
Key Responsibilities:
Customer Engagement:
Facility Management:
Event Coordination:
Must Have:
Your Profile: