Assistant Centre Manager/ Centre Manager - Singapore - onSponge Pte Ltd

Description

Childcare & Outside School Hours Care (Education & Training)

Responsibilities:
Conduct administrative and operational tasks at the centreWork towards attaining student sign-up targets and maximise monthly retentionLiaise with customers and respond promptly to queriesResolve any customer grievances in a courteous and professional mannerAssist with customer payments and maintain accurate files for auditingAssist with performance reviews and student promotionsUpdate HQ promptly about student enrolment, trial lessons and student withdrawalHandle petty cash at centreSafeguarding student welfare and safetyEnsure the centre is well-maintained with a high standard of cleanlinessEnsure all classrooms are well stocked with required materials and stationeryAssist with any other ad hoc projectsExperience and Qualifications:Diploma-level qualification or higherMinimum 3 years of relevant work experience preferably in Education, Retail, Airlines, or any other customer-centric industriesGood command of English and Mandarin – both spoken and writtenKind and nurturing when interacting with childrenProfessional and courteous when communicating with parents/guardiansProficient with MS Office and ExcelWilling to work both weekends and three weekdays

Company Benefits:
Medical and dental benefitsBirthday leaveIncentive programCompany information

Registration No RYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?Do you have customer service experience?What's your expected monthly basic salary?Are you available to work on weekends or public holidays?Report this job advert

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