Customer Service Manager - Singapore - EASTERN HARVEST FOODS (SINGAPORE) PTE. LTD.

EASTERN HARVEST FOODS (SINGAPORE) PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Co-ordinate with clients and warehouse about export shipment operation

Verify and checking to make sure receipts, amounts and records are correct
Monitor and implement improvement work initiatives for the department
Perform of any adhoc documents as required
Prepare monthly summary reports.
To ensure that payments by customers are made according to credit terms.
To monitor and inform sales team of late payments
To track unpaid collectibles and to follow through to ensure collections
Maintenance of Accounts Receivable records
Ensure timely and accurate monthly ageing reports & other tracking reports
Create new customer accounts
Schedule monthly staff roster.
Declaration clearance cargo export permit
Take charge of issuing sales order, delivery orders, invoicing and credit note
Handle all sales related documents (preparation sales order, delivery order and invoices)
To perform day to day sales orders & ensure smooth daily operations of the department.
Proper filing & keep customers information records.
Ensure product items pricing are up todate.
Able to coordinate work tasks & communicate with interdepartments (Warehouse, Operations Control, Production & Distribution).
Proactive & hardworking with positive attitude.
Tasks oriented & take ownership to improve department work performance.
Strong leadership to lead & handle staffs issues.
Any other admin duties that may be assigned from time to time