Senior Manager/Manager, Operational Excellence - Singapore - SINGLAND MANAGEMENT SERVICES PTE. LTD.

Description

Roles & Responsibilities

Job Responsibilities

• Explore new operation technologies and conduct feasibility studies jointly with key stakeholders for adoption.
• Lead operation review to support the implementation of new contract models (e.g Outcome Based Contracts).
• Support the procurement of building services to incorporate best practices and technology for enhancing service level to our tenants.
• Drive, lead and maintain certification programs, such as ISO Audit building operations to ensure consistency with the asset objectives and compliance to safety and standards of accreditation or regulatory agencies.
• Conduct and/or drive inspection programs to address any operational deficiencies for continuous improvement.
• Conduct internal training on new policies and/or Standard Operating Procedures (SOP).
• Monitor and track key performance parameters to drive continuous improvement property portfolio.
• Conduct investigation for major incidents and liaise with relevant service providers and building managers to implement rectification works to minimize recurrence.
• Lead the Quality, Safety and Environmental policy and plans.
• Lead Emergency Preparedness and Business Continuity Programs.
• Provide guidance to building managers on all related operational matters.
• Provide operational support for the properties.

Job Requirements

• Possess a Degree in Facilities Management, Engineering (Electrical or Mechanical) or equivalent.
• At least 8 years of experience in facilities management at Corporate level preferred.
• Possess sound knowledge in tenant management, building maintenance and ISO certifications.
• Experience in implementing smart FM and facilities management system would be an added advantage.
• Certification as an ISO Internal Auditor will be an added advantage.
• Strong leadership, planning, communication skills and good interpersonal skills are essential.
• Ability to manage operational issues and projects simultaneously.
• Proficient in MS Office Applications (Word, PowerPoint and Excel).

Tell employers what skills you have

Feasibility Studies
Microsoft PowerPoint
Business Intelligence
Business Continuity
Interpersonal Skills
Critical Thinking
ISO
Building Services
Emergency Preparedness
Service Level
Auditor
Procurement
Environmental Policy
Audit
Facilities Management
Workplace Safety and Health