Product Operation Project Intern ( Live) - 2026 Start (BS/MS) - Singapore - TikTok

    TikTok
    TikTok Singapore

    8 hours ago

    Arts / Entertainment / Publishing
    Description
    Responsibilities

    The TikTok LIVE team's mission is to work hand-in-hand with LIVE creators, agencies, and partnership organizations to create an environment that brings communities together in real time to create meaningful and interactive connections around the globe.

    As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

    Applications will be reviewed on a rolling basis - we encourage you to apply early.

    Successful candidates must be able to commit to at least 3 months long internship period.
    • Business process inventory: Assist in sorting out the TT-LIVE business problem handling process, including classification of user consultation scenarios, decomposition of problem handling nodes, verification of scenarios covered by existing bots, etc., to form a standardized process document and provide basic support for bot optimization.
    • Data annotation and correction: Responsible for case annotation during AI bot operation, including user intent classification, reply matching degree annotation, error case marking, etc.; collaborate with the annotation team to collect feedback on bot usage in actual services, review and correct annotation results to ensure the accuracy and completeness of annotated data.
    • Basic data collation: Assist in sorting out basic materials required for bot training, including business-related professional terminology databases, supplementation of frequently asked questions knowledge bases, collection of multi-scenario dialogue examples, etc., to improve the professionalism and coverage of bot responses.
    • Progress tracking and feedback: Regularly synchronize the progress of annotation work and problems found in process inventory, cooperate with the team to complete data statistics and reports related to bot optimization, and assist in promoting the implementation of the bot construction project.

    Qualifications

    Minimum Qualifications:
    • Mandarin proficiency: Strong Mandarin (written and reading) proficiency is required to accurately interpret and apply Mandarin-language technical documentation relevant to ongoing projects.
    • Core competencies: Clear logical thinking, good at sorting out complex processes; serious and meticulous in work, patient, with strong sense of responsibility and execution; good communication and coordination skills, able to efficiently cooperate with the team and customer service team to complete work.

    Preferred Qualifications
    • Other requirements: with internship experience in data annotation and process sorting are preferred.

    If you have any questions, please reach out to us at apac-

    Job Information

    About TikTok

    TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

    Why Join Us

    Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

    We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

    Diversity & Inclusion

    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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