Client Relationship Manager - Singapore - EPS Consultants Pte Ltd

Description

Part- Time Client Engagement Coordinator – Admin (Work From Home)

Roles & Responsibilities

• Work from home
• Typically 1-2 hours a week, with the flexibility to add hours based on mutual agreement.
• Follow up with internal clients / colleagues on their use case consultations with the organisation program.
• Reach out via email or Microsoft (MS) Teams chat / call to check on their progress in implementing the solutions discussed and identify any challenges they may be facing, and to get the team's assessment of the impact of their deployed solutions.
• Use good judgement to determine the frequency and mode of communication for each client, but ensure a minimum of once every 3 months.
• Keep detailed records of the conversations and update the team on the latest situation and the next steps.
• Assist in the organizing of webinars, including management of the invitations, and tracking & visualizing the feedback.

Job Requirements:

• Bachelor's Degree in any discipline.
• Successful candidate will need to have their own laptop and internet connection, and be comfortable with video calls.
• Experienced and reliable assistant who can manage this task professionally and with attention to detail.
• Familiar with typical corporate processes and business operations, and good at asking the right questions to understand what is going on.
• Strong organizational and communication skills and extensive knowledge of email and MS Teams etiquette.
• Proficiency with MS Excel.

Ashlynn | R