Sales Professional - Singapore - UNION STUDIOS PTE. LTD.

Description

Roles & Responsibilities

Sales professional to assist customers at our retail store. In this role, the retail sales associate will guide customers through the shopping process, from initial greeting to final purchase. Providing insights and support, the sales associate will help strengthen our customer relationships and convert new patrons into repeat shoppers. The ideal candidate for this role will have a knack for engaging customers and resolving their concerns. The retail sales associate should be passionate about people and eager to develop new customer-service skills.

Objectives of this role

• Deliver exceptional service to shoppers that results in repeat visits and long-term brand loyalty
• Collaborate with coworkers to achieve store sales goals through suggestive selling and special promotions
• Inform patrons about product features and benefits, offering opinions and recommendations when appropriate
• Maintain a tidy shopping environment and welcoming atmosphere
• Represent the company with professionalism and enthusiasm
• Treat all customers with respect and courtesy

Responsibilities

• Greet customers as they enter the store
• Answer customer questions and assist with requests instore and online
• Execute purchases and returns at the cash register while checking for accuracy
• Restock and organize merchandise on the sales floor
• Resolve customer complaints and issues in a timely and professional manner
• Take and edit photographs and short videos
• Maintain social platforms, online store, orders and shipment

Tell employers what skills you have

Customer Service Skills
CRM
Able To Multitask
Microsoft Office
Commercial Real Estate
Videography
Customer Relationships
Retail Sales
Selling
Selling Skills
Communication Skills
Video Editing
Customer Satisfaction
Customer Service
Ability to Prioritize
Hospitality