Ops - Operations Analyst intermediate - Singapore - Rapsys Technologies

Rapsys Technologies

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

job Description:
Associate, Account Services - Operations Excellence Specialist, Consumer Banking Operations, Technology & Operations Business Function:

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.

In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels

Responsibilities:

Act as point of contact and lead end to end Project/Program management and milestone management.
Provide project update on consistent basis and ensure smooth implementation.
Participate in User Acceptance Testing (UAT) including preparation of test case plan, test scripts, testing progress monitoring and status updates.
Work with BU/SU and operation managers on the department's support for their initiatives and campaigns, anticipate and analyze any impact from projects and initiatives.
Data driven and adopt structure approach/framework to use data and perform analysis requirement.
Ensure department adheres to the Risk and BCP requirements and guidelines. 7. Co-ordinate and manage end to end BCP related activities; including fire drills, power shutdown, tabletop exercise, year attestation etc.
Organise and co-ordinate people engagement activates such as EXSA Award, organising Team bonding Events etc.
Creative and innovative thinking to source for materials and contents for the department Newsletter.
Administrative duties for the department

Requirements:

At least 3-5 years of relevant experience in financial services, banking operations, deposit product, account services, and/or project management
2. Ability to work and cope with pressure with accuracy and commitment.
Ability to multi-task and manage various assignments simultaneously.
Proven ability to solve problems creatively and drive positive changes & outcomes.
Demonstrates good communication, presentation, and stakeholder management skills.
Strong analytical skills and highly numerate.
Systematic and meticulous with an eye for details.
Possess proactive attitude and growth mindset.

Benefits: