Clinical Operations Director - Singapore - Recruit Express Pte Ltd

    Recruit Express Pte Ltd
    Recruit Express Pte Ltd Singapore

    2 months ago

    Recruit Express Pte Ltd background
    Full time Healthcare
    Description

    Jobscope

    • Ensure smooth daily operations of Clinics including front counter services, administrative / operational matter to solve system and process problem
    • Responsible achieving patients satisfaction targets.
    • Responsible devising innovative services to continually improve service and delight patients.
    • Manage and responsible for a group of clinic staff manpower schedule and leave.
    • Provide appropriate induction, orientation, training and appraisal for clinic staffs so that they possess appropriate skills and knowledge to carry out their jobs.
    • Implement and effective appointment management system and monitor performance.
    • Doing project with clinic management system to integrate the appointment and queue system to mobile apps and web based.
    • Manage patients' complaint and service recovery.
    • Disseminate and implement hospital's policy and procedure.
    • Oversee the documentation of procedures/ processes that they are in line with MOH directive and meet the regularly directives

    Requirements

    • Min Degree in any related course of studies (Lifescience, Chemistry, Business, Biomedical science, etc)
    • Have experience managing large number of people
    • Candidates without experience are welcome to apply as training will be provided

    ALL qualified candidates, please send in your resume to:
    [HIDDEN TEXT]

    Lynn Ho R
    Recruit Express Pte Ltd
    Company Reg. No W

    EA License Number: 99C4599