Retail Operations Manager - Singapore - GIORDANO ORIGINALS (S) PTE LTD

    GIORDANO ORIGINALS (S) PTE LTD
    GIORDANO ORIGINALS (S) PTE LTD Singapore

    5 hours ago

    $54,000 - $96,000 (SGD) per year * Retail
    Description

    Company Description

    Founded in 1981, Giordano is a renowned apparel retailer and a leader in the Asia-Pacific region. With a strong presence in 40 territories worldwide, Giordano operates over 2,700 stores and employs more than 8,000 dedicated staff members. The company is committed to offering quality, versatile clothing and excellent customer service. Giordano is a global brand recognized for its timeless, essential, and relevant fashion offerings.

    Job Description

    • Leads by example and inspires the team to drive retail excellence and fantastic consumer experience
    • Deliver Net Sales and profitability targets for the store fleet in Singapore
    • Manage and oversee daily operational activities to ensure efficient workflows
    • Analyze operational data, performance metrics, and KPIs to identify trends, gaps, and improvement areas
    • Prepare, review and present operational reports, budgets, forecasts, and cost analysis periodically
    • Monitor expenses, resource utilization, and productivity to support cost control and profitability with a close handle on staff productivity
    • Develop, implement, and improve operational processes, policies, and SOPs using data-driven insights
    • Coordinate with finance and other departments on budgeting, reporting, and operational planning
    • Track operational performance against targets and recommend corrective actions
    • Sales planning taking into account quantitative analysis and season factors
    • Ensure compliance with company policies, financial controls, and regulatory requirements
    • Lead a team of Area Managers effectively
    • Ability to collaborate well with Merchandising, Visual Merchandising and Marketing to create the most uplifting consumer experience in our stores
    • Regularly connect with Landlords to identify collaboration opportunities

    Position Requirements

    • Bachelor's degree in Engineering, Business Administration, Operations Management, Finance, or a related field
    • Strong numerical aptitude with the ability to interpret financial and operational data
    • Experience in budgeting, cost control, and performance analysis
    • Proficient in Microsoft Excel and reporting tools (pivot tables, formulas, data analysis)
    • Detail-oriented with strong analytical and problem-solving skills and ability to take initiative
    • Proven experience in Retail Operations and Store Management
    • Strong skills in Operations Management and process optimization
    • Demonstrated Analytical Skills for assessing sales performance and operational efficiency
    • Excellent Customer Service skills with a customer-centric approach
    • Leadership and team management experience with effective communication abilities
    * This salary range is an estimation made by beBee
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