Assistant Housekeeper - Singapore - CARLTON CITY HOTEL (SINGAPORE) PTE. LTD.

Wei Jie

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Wei Jie

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Description

Responsibilities:


  • Ensures that all guestrooms/public areas are cleaned and supplied according to the standards set by the hotel.
  • Supervises and inspects cleaning of guest rooms, service areas and public areas assigned regularly to ensure that a high standard of cleanliness is maintained at all times.
  • Responsible for the planning, coordination and administration of rooms/ public area operations.
  • Handles associate grievances, discipline and counsels them accordingly.
  • Ensures continual effective pest control system is in place to rid the hotel of all vermin.
  • Assists in ensuring the protection and maintenance for all equipment used in the Housekeeping Department.
  • Ensures the completion of all work orders pertaining to Housekeeping Department.
  • Assists in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangements.
  • Supervises the performance of room attendants and takes appropriate action to correct deficient conditions, behavior and work practices.
  • Maintains a high level of guest service and ensures rapid and professional response to all guest requests.
  • Responsible to conducts regular checks on housekeeping trolleys and pantry storage areas to ensure that they are properly arranged and well-maintained.
  • Ensures completion of all work orders pertaining to Housekeeping.
  • Conducts performance appraisal review of housekeeping staff and provides guidance/feedback when needed.
  • Responsible for the preparation of operational reports.

Requirements:


  • Secondary education or equivalent.
  • Minimum 2 years' experience in a similar job role preferably in a hotel.
  • Strong team player.
  • Possesses good communication and leadership skills.

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