Clinic Assistant-0808 - Singapore - LINKEDCORP HR CONSULTANCY PTE. LTD.

Description

Clinic Assistant

Salary: $2,000 to $3,000

Location: The Paragon

290 Orchard Road, Lobby C, Singapore or

Location: Gleneagles Medical Centre, 6 Napier Road, Singapore 258499

Working Days: 5.5 days

Working Hours: Mon to Fri : 8.30am to 5.30pm

Sat: 8.30am to 1pm

Roles and Responsibilities

Patient Care Management

• Conduct patient registration accurately, gathering addresses, contact details, insurance information, and medical histories.
• Respond promptly to phone calls, WhatsApp messages, and emails for appointment requests, inquiries, and surgery bookings.
• Arrange lab tests and surgeries for patients, ensuring smooth coordination and timely delivery of results for doctor review.
• Provide precise financial counseling to patients and their families regarding procedures and surgeries.
• Assist with insurance matters such as applying for insurance LOG and addressing inquiries.
• Perform cashiering duties and ensure accurate daily account closure.
• Submit claims promptly and accurately for corporate patients.
• Scan and save all relevant patient medical reports/forms and identification documents.
• Maintain cleanliness and organization of the reception counter and patient waiting areas.
• Educate patients on pre-operative and post-operative instructions, such as fasting and admission times.
• Accurately record referral sources for new patients.
• Undertake additional ad-hoc duties as assigned by supervisors.