Sales Support Specialist - Singapore - THE SUPREME HR ADVISORY PTE. LTD.

Description

Working Hours: Monday to Friday

Working Hours: Mon to Thurs 8.30am - 6pm & Fri 8:30am - 5:30pm

Working Location: Jalan Bukit Merah, Singapore Redhill)

Salary: $2500 - $2700

Job Scope:
Sales Support:

• Collaborate with field sales representatives to facilitate the sales process, including lead generation, qualification, and follow-up.
• Assist in the preparation of sales presentations, proposals, and contracts to support sales efforts.
• Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software.
• Conduct market research to identify new sales opportunities and provide insights to the sales team.
• Coordinate with internal departments to address client needs and ensure timely delivery of products or services.

Renewal Management:

• Proactively engage with existing clients to facilitate the renewal process and secure contract extensions.
• Monitor contract expiration dates and proactively reach out to clients to discuss renewal options.
• Negotiate renewal terms and pricing with clients to maximize revenue retention.
• Address client concerns and objections to renewal through effective communication and problem-solving.
• Collaborate with account management and customer success teams to ensure a seamless renewal experience for clients.

Requirements:

• Minimum A Level/Diploma and above.
• Immediate start.
• Proven experience in sales support, customer service, or inside sales roles.
• Prior experience in contract negotiation and renewal management is a plus.

Low Jia Yi R

The Supreme HR Advisory Pte Ltd 14C7279