Ecommerce Merchandise Analyst - Singapore - Williams Sonoma

Williams Sonoma

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

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Description

Overview of the Merchandise Analyst role
We're responsible for delivering a superior site experience for the customer by using data and customer
insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages.

You will have the opportunity to collaborate closely with cross-functional partners to deliver seamless,
friction-free, inspiring shopping online. You will also ensure that the site is delivering a consistent
marketing narrative with all channels.

Responsibilities

Manage and track Tactical Calendar (seasonal and weekly site builds)
Perform Product Data UAT, Set Up + Maintenance
In charge of Daily reports to manage PIP (Product Information Page) performance and verify

assortment against categories

Manage No Longer Available + New Sku Reporting
Review Product Ranking and Weekly SEO updates from action plans
Monitor the performance of Related Product setup and GrouptoCategory setup
Creating/building out Categories, PIP Thumbnail set up/quarterly updates
HTML coding of content pages
Home Page setup and flips
Attend monthly and weekly meetings
Other projects as assigned
Manage thirdparty integrations for rich relevance & faceted navigation

Criteria

Min tertiary qualification and 2 years of ecommerce or related experience
Ability to make timely decisions, anticipate problems, and provide creative solutions
Strong affinity for the products and brand
Proven analytical, business planning, and organizational skills
Ability to deal with ambiguity, fast pace, and a changing environment
Experience working in a global business and across multiple time zones
Strong attention to detail
Intermediate Excel skills (working knowledge with pivot tables and vlookups)

We believe in People First
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation,
creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI
initiatives prompt associate participation and engagement, aligning with our core vision to reflect the
communities where we do business and put people first.

Founded in 1956, Williams-Sonoma, Inc.

is the premier specialty retailer of home furnishings in the United States, Canada, Puerto Rico, Australia, United Kingdom and the rest of the world with franchise partnerships.

Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham.

Our passion for high-quality products, functional design, outstanding customer service, enhancing the lives of our customers and the communities remains as our core values.

Today, we are a USD 5 billion company, with a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

The Singapore regional office was set up in 2008 and we currently have 140 associates over functions such as corporate social responsibility, customs & compliance, finance, human resource, information technology, inventory planning, logistics, sourcing and quality assurance.

The South East Asia team is an inclusive employer where we recruit and provide employees with fair opportunities on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.