- You will be reporting directly to the General Manager, Lexus Sales, responsible for the overall success of the Lexus brand in the market in terms of sales performance and market share growth.
- Formulate business objectives and operational plans, sales strategies (B2B and B2C), and operating budgets to achieve business targets in accordance with both Company's, as well as our OEM partner's strategic objectives.
- Strategize the go-to-market proposition and ensure achievement of the annual operation plan, both top-line and bottom-line targets. Achieving success against other strategic KPIs is required, such as Financing and Insurance penetration rate and Trade-in rate.
- Drive business outcomes through strong stakeholder management of both internal and external stakeholders through leadership and influencing skills.
- Engage our OEM partner and partner them towards achieving our sales performance and market share for the brand.
- Drive the Lexus boutique's customer experience to ensure they meet brand standards and create a positive customer experience.
- Handle customer enquiries, feedback, compliments, and complaints. Come up with innovative ways to mitigate problems and improve customer's experience.
- Oversee the showroom operations, ensure that sales showroom, processes, operations are maintained at optimal and compliant level.
- You will also be assigned functional related adhoc projects and duties from time to time, and you will collaborate with inter-depts to ensure targets / objectives are met.
- Proven track record of leadership and managerial skills while providing exceptional customer service is required.
- Minimum 8 years of Sales & People Management role.
- Possess leadership skills to lead, motivate and manage the sales team. Excellent verbal and written communication skills with strong attention to detail. Positive approach towards problem solving.
- Proactive, engaging, goal focused, dependability, strong leadership, accountability.
- A team player who takes ownership of his/her actions and anticipate the future in order to lead the teams to meet company's objectives.
Senior Manager, Lexus Sales - Singapur, Singapore - Inchcape
Description
Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.
Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We're a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.
Here, you will unlock your full potential with career opportunities and learning experiences. You'll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.
Work Location: 33 Leng Kee Road, Singapore,
Job Responsibilities
Job requirements
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.