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Executive / Senior Executive, Programme Experience & Operations/ Permanent/South West Singapore/ Up to $3.6 - RMA CONSULTANTS PTE LTD
Description
Roles & ResponsibilitiesJob Title : Executive / Senior Executive, Programme Experience & Operations
Job Type : Permanent
Job Location : South West Singapore
Job Responsibilities:
· Conceptualize and deliver virtual, blended and classroom learning interventions (e.g. develop learning resources/materials and monitor/evaluate impact of learning interventions etc.)
· Work with subject matter experts and trainers to shape the course content, curriculum and learning outcomes. Provide support and assistance to associate trainers and resource persons for the smooth delivery of programmes.
· Partner public agencies to develop and customize L&D interventions to support their developmental plans
· Project manage the development of programmes and other work streams, including managing stakeholders (e.g. Finance, AV, Admin and Estate and Customer Service), business processes, budget and timelines to support the effective delivery of learning interventions
· Responsible for full spectrum of course administration and logistic duties (incl. booking of training rooms, preparing training materials, managing suppliers and vendors, registration, setting up of classes, and ensuring timely payments)
· Manage the finances and procurement matters related to the programmes e.g. proper accrual of expenditures related to the programmes/events, prepare procurement documents, Invitation to Quote (ITQ)
· Responsible for keeping accurate and proper records. Manage databases e.g. for alumni.
· Comply with college service standards and operations guidelines.
· Provide timely publicity of course information, issuing of course placement letters, billing of participants and payment to trainers and vendors.
· Work closely with Team Leader to provide timely course updates and raise any potential service lapses to Management.
Job Requirements:
· At least 2 years of relevant working experience, preferably in an administrative role.
· Excellent communication and written skills.
· Organized and meticulous.
· Team player, and able to work under pressure and short deadlines.
· Good interpersonal and customer service skills.
· Good problem-solving and time management skills.
· Proficient in Microsoft Office applications.
· Demonstrate a positive attitude with integrity and drive for excellence in work.
If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at to take it forward. We regret to inform that only shortlisted candidates will be notified.
All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at and Privacy Policy at
Manisha Sharma
RMA Consultants Pte Ltd
EA License No 93C4403
EA Regn No R1872602
Tell employers what skills you haveCustomer Service Skills
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Classroom
Interpersonal Skills
Administration
Procurement
MS Word
Project Management
Interventions
AV
Communication Skills
Team Leader
Team Player
Microsoft Word
Customer Service
Databases
Able To Work Independently
