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    Service Desk - Singapore - SHELL INFOTECH PTE. LTD.

    SHELL INFOTECH PTE. LTD.
    SHELL INFOTECH PTE. LTD. Singapore

    1 day ago

    Default job background
    Description
    Roles & Responsibilities

    The 1stLevel Remote Support is required to provide 1st level troubleshooting to users queries/incidents received.


    • Min Higher Nitec in IT related fields
    • Min 1 year End user support experience, Desktop or Technical Service Desk.
    • Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
    Tell employers what skills you have

    Outlook
    Troubleshooting
    Microsoft Office
    Hardware
    Ticketing
    Active Directory
    Administration
    Windows OS
    Service Desk
    Windows
    Mobile Devices

    ITIL
    Customer Service
    Incident Management
    Technical Support

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