Commercial Operator - Singapore - Seapeak

Description

Position: Commercial Operator

Location: Singapore

Department: Commercial Operations

Reports To: Manager, Commercial

Position Summary

The Commercial Operator supports the 'front line' Operations and the Operations Mini-Team structure, also supported by the Fleet Services group. The Mini-Teams have full responsibility and accountability for the success of the operations and people on board their assigned vessels.

The Commercial Operator will be the day-to-day face of the company to many charterers and must act in accordance with company core values in supporting operations and in upholding the company brand.

The measure of success will be achieving all KPIs on a consistent basis together with meeting the company's expectations.

Major Responsibilities

• Treat health, safety, and environment as top priority
  
  

People

• Work closely with all members of operations, ship, and shore, to enhance commercial operational performance
• Develop and maintain professional relationships with charterers, customers, agents, and other industry professionals
  
  

Finance

• Drive cost leadership within the Commercial Operations
• Identify and monitor rebillable costs and ensure costs are rebilled to necessary parties in a timely manner
• Assist in the completion of monthly budget and quarter-end reports and corporate reporting for vessels as required
  
  

Operations

• Establish and maintain effective relationships with charterers and be able to attend owners/charterers' meetings or other forums as required by Line Manager
• Communicate with all necessary internal and external parties including vessels, charterers, brokers, insurers, and lawyers
• Effectively monitor time charter parties to ensure compliance and implementation of key clauses to ensure consistent commercial operations
• Ensure compliance with company procedures including, but not limited to, handling Bills of Lading, Letters of Protest and Letters of Indemnity, liaising with all parties where necessary
• Prepare, adjust, review, approve, and issue charter hire invoices in a timely manner
• Review voyage instructions provided by Charterers and liaise with Charterers as required
• Know, understand, and ensure compliance with charterer's instructions, notifications, and reporting requirements where applicable
• Generate and issue owners voyage instructions to vessels as required
• Estimate, track, and manage closure of any necessary commercial claims
• Support Business Development as required
  
  

Voyage Management

• Co-operate fully with Charterers and vessels regarding all matters pertaining to voyage planning and instructions for company owned vessels
• Ensure the Vessel Position Report is always kept up to date and disseminate any short notice changes to team members in a timely manner
• Appoint and liaise with port agents to ensure smooth operational turnaround and work with Vessel Managers and Financial Analysts to ensure port costs are properly invoiced and controlled
• Maintain adequate in-depth voyage records by all accepted documentation means including active voyage files, software tools and emails as per various company guidelines
• Liaise with insurance on voyage related matters to ensure timely notifications and arrangement of premiums
  
  

Performance Monitoring

• Ensure vessels properly submit daily reports and voyage summaries
• Monitor daily reports and voyage summaries to review vessels performance against charter party requirements and seek remedial actions where required with necessary internal and external parties. Where required guide vessels on charter party performance and exclusion interpretation and management
• Ensure vessels are monitored for idle time and slow steaming and submit timely requests to charterers for effective remedial and or preventative measures
• Liaise with vessels and other team members to monitor heel management against pre-determined heel management plans
  
  

Marine and Other Duties

• Comply with the requirements of Marine Roles and Responsibilities Matrix
• Undertake ship-shore compatibility work as required and co-ordinate with charterers and terminals to ensure that all requirements of vessel acceptance and terminal compatibility are fulfilled
• Ensure relevant material is submitted and maintained for vessels and terminals detailed in the Ship and Terminal Database
• Attend vessels whenever possible within agreed team budgets
• Proactively engage in continuous improvement of management structure and management systems
• Participate in seafarers conferences as required
• Act as a member of the emergency response team as required
• Undertake other related activities as may be deemed necessary by the company
  
  

Customer

• Cultivate and maintain strong customer relationships and drive the company brand
• Respond to feedback from external and internal customers to ensure consistent delivery of first-class service and proactive resolution of any issues
• Regularly provide feedback, both positive and negative, from customers to Director, LNG Commercial & Marine and Commercial Manager
  
  

Requirements (Knowledge, Skills & Abilities)

• Strong written and verbal communication skills
• Analytical, problem solving, time management and decision-making skills
• Ability to respond positively to customers in an effective manner
• Ability to prioritise work in periods of peak workload
• Demonstrates teamwork and interpersonal skills
• Ability to use range of IT applications
• Knowledge of management of LNG vessel operations, preferably with sailing time served on board LNG vessels.
  
  

Benefits Package

• Hybrid working. Although you are welcome to work in our office full time, you are able to work from home up to 2 days per week after completing the probationary period.
• 36 days' annual leave inclusive of public holidays, raising to 41 with continued service
• Private health, dental, and travel cover
• Annual bonus programme
• Additional annual bonus used to promote employee wellbeing
• Up to 9% employer pension contributions
• Life assurance equivalent to four times your annual salary
• Enhanced family friendly and company sick leave/pay
• Cycle to work scheme
• Electric vehicle salary sacrifice car scheme
• Season ticket loan scheme
• Employee assistance programme
• Up to 3 additional days' leave to promote Seapeak's commitment to corporate social responsibility (CSR) – use these days for things such as volunteer work or to celebrate a significant life event or a religious/cultural holiday.
  
  

About Seapeak

Seapeak is one of the world's largest independent owner-operators, with ownership interests in over 90 LNG, LPG, Ethane and multigas carriers, and an LNG regasification terminal. With investment from our sponsor, leading alternative investment firm, Stonepeak, there has been a positive repositioning for our company with focus on growth-based commercial diversification. Delivering on our goals to expand our fleet and diversify our portfolio, Seapeak has most recently acquired Evergas for $700 million, which primarily focuses its operations on the shipment of ethane – an even greener global fuel source.

Our business is important – we are powering the day-to-day lives of so many – and we are looking to build our Team to support our growth through acquisition and newbuild orders.

At Seapeak, we are committed to building successful careers and future leaders. Join us For the chance to be empowered, to make decisions and be part of a supportive, high-achieving Team.

We set the standard for industry. We are solution driven, accountable for results and measured by success.

#WeSetTheCourse

Powered by JazzHR

8x3adIG9km