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- Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
- When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
- Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
- Knowledge of 2 or more processes on 1 or more technologies
- Bachelor of Engineering with minimum years of experiences/ internship experiences
- Have interest and basic understanding in semiconductor industry and semiconductor chip-making processes
- Strong in stakeholder and customer management
- This role requires you to work at customer site daily (either North or East)
Process Support Engineer - Singapore - APPLIED MATERIALS SOUTH EAST ASIA PTE. LTD.
Description
Roles & ResponsibilitiesJob Description
Key Responsibilities
Requirements
Troubleshooting
Hardware
Customer Support
Semiconductor Industry
Active Directory
Scripting
SQL
Application Support
Networking
Windows
Customer Management
ITIL
Java
Instrumentation
Linux
Technical Support