Spa Receptionist - Singapore - Marina Bay Sands

    Marina Bay Sands
    Marina Bay Sands Singapore

    3 days ago

    $30,000 - $42,000 (SGD) per year * Tourism / Travel / Hospitality
    Description
    WE TAKE YOU ABOVE BEYOND

    Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

    Job Responsibilities
    • Greets guests, offers assistance and consultation on Spa enquiries according to Banyan Tree and Forbes standards
    • Answers telephone call in a professional, courteous and polite manner in accordance with Banyan Tree and Forbes standards when providing information, answering enquiry, confirming Spa reservation
    • Accepts and accurately records all guest bookings. Ensure that bookings are given equally to therapists
    • Ensure that all cashiering functions are carried out in accordance with Spa and MBS Finance accounting procedures
    • Accepts responsibility for, and to show initiative in decision making when handling minor guest objections, in order to enhance guest satisfaction
    • Refers major guest objections to immediate superior to prevent further guest dissatisfaction.
    • Ensure the Spa area is clean and tidy
    • Coordinate with Engineering Department on repair and maintenance work required in Spa area.
    • Conducts inspections of the Spa areas as directed
    • Ensure accuracy of administrative duties such as daily spa summary revenue form, cash float, general report, daily revenue report, flash report
    • Maximize Spa slots, rooms and therapists' productivity. Up-selling of Spa packages and Rewards program, and availability of slots
    • Maximize and Increase Spa capture rate
    • Solve minor guest complaints and raise customers' satisfaction as per empowerment program at their own level, and refer to superiors for assistance, for more complicated situations
    • Act as mini-managers and be more responsible for designated areas assigned to their care
    • Increase inter-action and independence with guests' contact, in order to raise their confidence level
    • Be more independent and not afraid to make their own decisions, instead of always relying or referring to their superiors

    Job Requirements

    Education & Certification
    • No formal education required

    Experience
    • Minimum 2 years prior experience in a front-line customer service position, preferably in the hospitality or related industry

    Other Prerequisites
    • Possess excellent customer service and communication skills
    • Able to operate basic computer applications and handle incoming calls / enquiries
    • Applicants should project a professional, healthy and well-groomed appearance
    • Able to commit to rotating shifts, including weekends (no overnight shifts)

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
    * This salary range is an estimation made by beBee
  • Work in company

    Spa Receptionist

    Only for registered members

    As the Spa Receptionist, you will be the welcoming face and operational backbone of the recovery zone.You will also play a critical role in building rapport with returning members and be familiar with all offerings. · ...

    Singapore

    1 month ago

  • Work in company

    Spa Receptionist

    Only for registered members

    MORROW Health is an integrated fitness and recovery destination in Singapore designed to help individuals build healthier lives through intentional daily habits. · ...

    Singapore

    1 month ago

  • Work in company

    Spa Receptionist

    Only for registered members

    The spa receptionist will greet guests in a friendly manner answer phone enquiries efficiently assist guests with treatment recommendations schedule appointments maintain up-to-date knowledge of promotions operate point of sale system handle payment transactions accurately learn ...

    Central Region

    2 weeks ago

  • Work in company

    Spa Receptionist

    Only for registered members

    Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. · ...

    Singapore

    1 month ago

  • Work in company

    Spa Receptionist

    Only for registered members

    Schedule services for individuals and large groups using spa/salon reservations software system. · Call guests to confirm scheduled services. · Update the reservations/cancellations list throughout the day, · ...

    Singapore

    1 month ago

  • Work in company

    Spa Receptionist

    Only for registered members

    Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. · ...

    Marina Bay Sands, Singapore

    1 week ago

  • Work in company

    Spa Receptionist

    Only for registered members

    Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. · ...

    Marina South

    2 weeks ago

  • Work in company

    spa receptionist

    Only for registered members

    Welcome to join one of Singapore's most trusted spa brands where you can build a fulfilling career in the wellness industry. · Attractive commission on package/membership sales · ...

    Orchard

    1 month ago

  • Work in company

    Spa Receptionist

    Only for registered members

    Schedule services for individuals and large groups using spa/salon reservations software system. · ...

    Sentosa

    1 month ago

  • Work in company

    Receptionist - Spa (Damai)

    Only for registered members

    Provide an excellent and consistent level of service to your customers.Possess GCE 'O' level qualification and above · At least 6 months of prior experience in similar capacity in a spa environment · Pleasant disposition and well-groomed · ...

    Singapore

    1 month ago

  • Work in company

    5 day spa receptionist

    Only for registered members

    We are looking for a friendly professional and customer-oriented Spa Receptionist to be the welcoming face of our spa and ensure an exceptional experience for every client. · Greet and attend to walk-in and appointment-based customers warmly · Manage appointment bookings via phon ...

    Orchard

    1 month ago

  • Minimum experience required: under 1 year . · Salary: Negotiable based skills and experience · Location: Singapore, SG · Start date: Open Ended · Details · Responsibilities: Greet and welcome clients to the outlet · Answer incoming queries and prov... · Responsibilities Greet and ...

    Singapore Full time

    3 days ago

  • Work in company

    Conference & Event Services Coordinator

    Only for registered members

    The Conference & Event Services Coordinator is responsible for preparing and distributing materials, initiating booking processes, and performing administrative duties. · Prepare and distribute all materials and correspondence such as sales contracts, memos, letters, banquet even ...

    Singapore

    1 month ago

  • Work in company

    Wellness Manager

    Only for registered members

    oversee daily spa operations ensuring high standards of service delivery develop and implement policies procedures and best practices for spa operations monitor and manage inventory ordering supplies as needed recruit train and manage a team of spa therapists receptionists and su ...

    Central Region

    1 month ago

  • Work in company

    URGENT | Store Manager – TCM Wellness Centre | Up to 7,000

    Only for registered members

    We are preparing to open our second Orchard outlet in February and are looking for committed individuals who value stability and service excellence. · This is a long-term role focused on building a strong and reputable wellness brand—not suited for short-term sales-focused candid ...

    Central Region

    3 weeks ago

  • Work in company

    Store Manager – TCM Wellness Centre | Up to 7,000

    Only for registered members

    We are preparing to open our second Orchard outlet in February and are looking for committed individuals who value stability and service excellence. · This is a long-term role focused on building a strong and reputable wellness brand—not suited for short-term sales-focused candid ...

    Central Region

    1 month ago

Jobs
>
Spa receptionist
>
Jobs for Spa receptionist in Singapore