IT Services - Singapore - KPMG

KPMG

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Function(s):Corporate Services
Work Type:Internship
Start Date for Applications:8 Apr 2024
Closing Date for Applications:

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services.

We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world.

Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.
Job Description

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services.

We operate in 143 countries and territories with more than 265,000 partners and employees working in member firms around the world.

Perform remote assistance through diagnostic techniques and pertinent questions
Diagnose and resolve technical issues with the best solution based on description and details provided by end users.
Accurately identify the correct category in ServiceNow and escalate unresolved issues to next level of support in ServiceNow with clear and concise description in the ServiceNow logs.
Single point of contact between endusers, next level support until issue is resolved.
Identify area of improvement on procedures, processes, and document it in repository for service improvement and knowledge sharing with end users and internal teams.
Stay updated with emerging technologies, software updates, and industry best practices to be able to recommend upgrades or improvement to existing systems.

Pursuing a Diploma in Information Technology or relevant field.

Strong problemsolving and analytical skills
Excellent communication and customer service skills
Understanding of security protocols and best practices.

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At KPMG in Singapore we are committed to creating a diverse and inclusive workplace.
We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities.
As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other nonmerit factors.
We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth.

One of the ways we do this is through Take Charge:
Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals._
⠀

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace.

We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities.

As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors.

We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth.

One of the ways we do this is through Take Charge:
Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.