Senior Associate, Business Management Support, Consumer Banking Operations, Group COO - Singapore - DBS Bank

    DBS Bank
    DBS Bank Singapore

    13 hours ago

    Banking / Loans
    Description
    Business Function

    Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

    Responsibilities
    • Serve as a Custodian of the Ops Management Tool, providing crucial insights into operations demand and resource allocation
    • Deliver data-driven insights for escalation and identification of opportunities for improvements
    • Analyze data, identify trends, and recommend actionable insights to drive operational efficiency
    • Maintain comprehensive parameter and access management for the MTK suite
    • Ensure accurate and timely data instrumentation and reporting
    • Provide support and guidance to stakeholders on the effective utilization of the Ops Management Tool
    • Promptly address application fixes and troubleshoot issues to minimize downtime and ensure seamless operation
    • Collaborate with cross-functional teams in the development, enhancement and upgrades of the Ops Management Tool

    Requirements
    • Bachelor's degree in Business, Information Technology, or a related field
    • Strong analytical and problem-solving skills with the ability to interpret and present data effectively
    • Proficient in the use of data analysis tools and techniques, such as SQL, Excel, and data visualization software
    • Excellent communication and stakeholder management skills
    • Ability to work collaboratively in a cross-functional team environment
    • Demonstrated experience in process improvement and optimization

    Apply Now

    We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

    Primary Location

    Singapore-DBS Asia Hub

    Job

    COO Office/Business Mgt & Support

    Schedule

    Regular

    Job Type

    Full-time

    Job Posting

    Dec 15, 2025, 5:30:00 AM

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