Contact Centre Agent - Singapore - ARF (ASIA PACIFIC) PTE. LTD.

Description

Roles & Responsibilities

Responsibilities:

• Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies issuance.
• Renewal Servicing include following-up with clients for their insurance renewals and coordinating with insurers in placement of cover.
• 5.5 days work week

Any additional details not in this job description can be further clarified during the job interview.

Tell employers what skills you have

Coaching
Customer Relationship
Referrals
Leadership
Business Intelligence
Process Automation
Customer Experience
Relationship Management
Operations Management
Customer Relationship Management (CRM)
Office Administration
Call Centre Management
Process Management
General Insurance
Attention to Details
Customer Oriented
Customer Service
Service Excellence
Calibration
Call Center