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Customer Service Executive

    customer service executive - Singapore - SPEECH ACADEMY ASIA PTE. LTD.

    SPEECH ACADEMY ASIA PTE. LTD.
    SPEECH ACADEMY ASIA PTE. LTD. Singapore

    6 days ago

    Default job background
    Description
    Roles & Responsibilities


    Are you looking for a role where you will have the opportunity to interact with and build relationships with customers in the Education industry?

    We are looking for a service-oriented, friendly Customer Service Executive to join our Customer Service team at our Centre

    THE ROLE INVOLVES:

    • Supporting projects and initiatives to provide quality customer experience and enhance retention;
    • Front-desk duties;
    • Administrative Support Duties (Data entry, classroom schedule planning);
    • Speaking to customers via phone;
    • Basic operations work;
    • Ensuring cleanliness of facilties;
    • Handling payment collection (Cash, Nets, and Credit Card);
    • Handling customer enquiries and issues;
    • Ad-hoc duties as assigned.

    OUR IDEAL CUSTOMER SERVICE EXECUTIVE:

    • Loves talking to people;
    • Must be fluent in English (Written and Spoken);
    • Can commit to weekend shifts;
    • Possesses basic Microsoft Office Skills;

    WORKING DAYS:

    • 5 day work week
    • Able to work on both weekends

    WORKING LOCATION:

    • Jurong East

    Entry-level candidates are also welcome, as training will be provided. If this sounds like you, we want to work with you Send in your application today. Please contact us at . We'll be in touch if you are shortlisted for the role. Hope to hear from you soon

    Tell employers what skills you have

    Microsoft Office
    Microsoft Excel
    Classroom
    Customer Experience
    Interpersonal Skills
    Administration
    Data Entry
    Hope
    Adaptability
    Good Communication Skills
    Freight
    Communication Skills
    Administrative Support
    Customer Satisfaction
    Team Player
    Microsoft Word
    Customer Service
    Shipping
    Customer Service Experience

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