Head of Premier Team - Singapore - myGwork

Description

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Some careers open more doors than others.

If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Vice President, Premier Team Head.

Principal Responsibilities

• Lead, develop and manage a team of Relationship managers managing our premier clients to ensure achievement of the business objectives
• The incumbent has a vital role to play in effectively leading and implementing change as an integral part of delivering business strategies
• Focus on nurturing and activating team's portfolio of clients to fund up to Premier Balance, thereby making referrals to Core RM teams
• Educating the team to drive client to adopt a Digital First approach with focus on minimizing in branch activities while educating customers to transition to digital and remote channels (For low value activities)
• Create and maintain an environment the team maximizes performances in achieving overall WPB objectives
• Ensure the business run effectively and efficiently in accordance to the WPB operating model
• Passionate in coaching and guiding RMs via GROW model to guide and upskill the team
• Perform continuous team's portfolio analysis to identify potential client leads and opportunities
• Detailed, meticulous and precise in identifying opportunities and gaps and ability to craft out quick business strategies to achieve business goals
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Ability to constantly inspect what we expect on team's deliverables on regular basis
• Demonstrate strong ability to lead the team to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
• Ensure the team adhere to all KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency