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- Understand and record issues for tracking or investigation purpose based on current system and new enhancements/features.
- Perform follow-ups to ensure problems have been resolved.
- Communicate problems and issues through weekly update in meeting
- Provide suggestion and solution to user
- Work with technology/ support or PMO in resolving issues
- Proactive management of production support by responding to email and chat queries
Business Growth Manager - Singapur, Singapore - U3
Description
About U3 Infotech
U3 is a mainstream player in IT Professional Services, Project Management, IT Projects and services, headquartered in Singapore and incorporated in 2002, Singapore. Over the past 19 years, we established our footprint across the region & established a deep relationship along with excellent cultural business understanding.
Responsibility